HSBC Family Protector

HSBC HK
Insurance
Life Insurance
HSBC Family Protector

Safeguard against the unexpected as we fight the pandemic. Our HSBC Family Protector offers life protection and flexible options of additional benefits to meet your needs.

Show your care with a protection plan

HKD1,000,000 life coverage for less than HKD 2 a day² – no medical examinations needed
Up to 4 additional benefits of your choice on accidental death, critical illness, cancer, child protection, hospital cash, with a total of 84 combinations to choose from!
Premium for your coverage is payable on a monthly basis and guaranteed fixed every 10- year period, for both basic plan and additional benefits³
Easy online application with simple steps

If you⁴ pass away while being covered by this plan, your beneficiaries⁵ will receive a lump sum cash payment equal to the coverage amount of your policy.Find out more about our beneficiary definitions.

HSBC Family Protector, which comprises the basic plan and any additional benefits of your choice, is a term life insurance plan with no savings element underwritten by HSBC Life (International) Limited. The plan aims to fulfil your need for financial protection against mishaps such as death, and for health care needs to prepare for situations such as critical illness or hospitalisation. It is not a bank deposit or bank savings plan.

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How does it work

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Add medical and accidental death coverage of your choice

Critical illness benefit of HKD1,500,000 coverage with premiums as low as HKD1.77¹⁰ per day.

Did you know? Over 50% of deaths in Hong Kong are caused by illnesses related to cancer, heart disease and stroke in 2017¹¹, the medical expenses of which can lead to unexpected financial burdens on you and your family.

The doctor sitting on hospital bed and discussing with patient; image used for Critical illness benefit.

Our critical illness & cancer protection helps you prepare for your medical needs in the event of critical illness or cancer. Details of the benefit:

2 options of additional benefits, the cancer benefit to offer protection against cancer or the critical illness benefit to offer protection against cancer, heart disease and stroke
3 levels of coverage, HKD500,000, HKD1,000,000 or HKD1,500,000
Premium for your coverage is payable on a monthly basis and guaranteed fixed every 10- year period³
Coverage can be up to age 80 whilst your monthly premium is met

This is only a general summary. For more details and a full list of exclusions, please refer to our Critical Illness Benefit Policy Provisions and Cancer Benefit Policy Provisions. Chat with us using our Live Chat⁹ service if you have any questions about the coverage and quotes of the additional benefits.

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Critical illness benefit of HKD1,500,000 coverage with premiums as low as HKD1.77¹⁰ per day.

Our critical illness & cancer protection helps you prepare for your medical needs in the event of critical illness or cancer. Details of the benefit:

2 options of additional benefits, the cancer benefit to offer protection against cancer or the critical illness benefit to offer protection against cancer, heart disease and stroke
3 levels of coverage, HKD500,000, HKD1,000,000 or HKD1,500,000
Premium for your coverage is payable on a monthly basis and guaranteed fixed every 10- year period³
Coverage can be up to age 80 whilst your monthly premium is met

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One protection with premiums as low as HKD3.26 per day to cover all of your children⁶, including any children in planning.

Did you know? Around 1 in 10,000 children contract cancer each year in Hong Kong⁷, resulting in unexpected expenses from medical treatment and hospitalisation.

Mother helping daughter put on coat; image used for child protection benefit.

Our child protection fulfils your need for financial protection against the unfortunate event of your children’s death and prepare you for your children against any unexpected cancer and hospitalization cost. Details of the benefit:

Death benefit of HKD500,000 for each of your children in the unfortunate event of his or her death
Cancer benefit of HKD500,000 for each of your children upon his or her diagnosis of cancer
Hospital cash benefit of HKD400 per day of hospitalisation for each of your children to support his or her recovery per any one period of the covered disability⁸
Premium for your coverage is payable on a monthly basis and guaranteed fixed every 10- year period³
Coverage can be up to age 80 whilst your monthly premium is met

This is only a general summary. For more details and a full list of exclusions, please refer to our Child Protection Policy Provisions. Chat with us using our Live Chat⁹ service if you have any questions about the coverage and quotes of the additional benefits.

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Daily hospital cash payments of HKD1,600 with premiums as low as HKD4.08¹² per day.

Did you know? If you need to stay in hospital, the normal room rates of a private hospital can range from HKD750 to HKD2,000¹³ per day, depending on the room type.

Patient settles hospitalization expenses at the cashier; image used for hospital cash benefit.

Our hospital cash benefit aims to provides you with some financial coverage for your spending on hospitalisation. Details of the benefit:

2 levels of daily cash payments¹⁴, HKD800 or HKD1,600
Double daily cash payments if you need intensive care or overseas hospitalisation
Daily cash payments to be paid for up to a maximum of 730 days per any one period of the covered disability⁸
Premium for your coverage is payable on a monthly basis and guaranteed fixed every 10- year period³
Coverage can be up to age 80 whilst your monthly premium is met

This is only a general summary. For more details and a full list of exclusions, please refer to our Hospital Cash Benefit Policy Provisions. Chat with us using our Live Chat⁹ service if you have any questions about the coverage and quotes of the additional benefits.

Apply now for Hospital cash benefit This link will open in a new window

Additional 50% of your basic plan coverage with premiums as low as HKD0.29¹⁵ per day.

Did you know? In Hong Kong, there were 3.9% of deaths related to external causes in 2018¹⁶. The unexpected event of your death will not only impact your family emotionally but it can also lead to financial hardship.

Driving accident; image used for Accidental death benefit.

Our accidental death benefit helps provide an additional financial protection for your family against the unfortunate event of your passing away due to an accident. Details of the benefit:

Financial protection against your death caused by an accident
Your beneficiaries to receive an additional 50% of your coverage under the basic plan
Premium for your coverage is payable on a monthly basis and guaranteed fixed every 10- year period³
Coverage can be up to age 80 whilst your monthly premium is met

This is only a general summary. For more details and a full list of exclusions, please refer to our Accidental Death Benefit Policy Provisions. Chat with us using our Live Chat⁹ service if you have any questions about the coverage and quotes of the additional benefits.

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See how people around you are being protected

Girl with family; image used for HSBC Family Protector.

Sam is 35 years old, who is the father of a 3-year-old girl and is expecting a second child with his wife. He has therefore recently bought a flat with a mortgage for his expanding family. Sam wants to ensure financial security for his wife and children if anything happens to him or his children. He decides to purchase the HSBC Family Protector basic plan which gives him life protection, and extend his cover with the critical illness benefit and child protection. The premiums for the 2nd and 3rd month of his plan will be waived after his first month's payment if his additional benefits are approved together with his basic plan.
Benefits	Monthly premium	Sum insured / protection amount
HSBC Family Protector basic plan	HKD566.3	HKD7,000,000
Critical illness benefit	HKD218.9	HKD1,500,000
Child protection	HKD99.2	Death benefit HKD500,000 Cancer benefit HKD500,000 Hospital cash benefit HKD400 per day
Total monthly premium	HKD884.4	N/A

Sam is 35 years old, who is the father of a 3-year-old girl and is expecting a second child with his wife. He has therefore recently bought a flat with a mortgage for his expanding family. Sam wants to ensure financial security for his wife and children if anything happens to him or his children. He decides to purchase the HSBC Family Protector basic plan which gives him life protection, and extend his cover with the critical illness benefit and child protection. The premiums for the 2nd and 3rd month of his plan will be waived after his first month's payment if his additional benefits are approved together with his basic plan.
Benefits	HSBC Family Protector basic plan
Monthly premium	HKD566.3
Sum insured / protection amount	HKD7,000,000

Benefits	Critical illness benefit
Monthly premium	HKD218.9
Sum insured / protection amount	HKD1,500,000

Benefits	Child protection
Monthly premium	HKD99.2
Sum insured / protection amount	Death benefit HKD500,000 Cancer benefit HKD500,000 Hospital cash benefit HKD400 per day

Benefits	Total monthly premium
Monthly premium	HKD884.4
Sum insured / protection amount	N/A

If one of Sam's children is diagnosed with cancer, he will receive a lump sum cash payment of HKD500,000 and daily hospital cash payments of HKD400 in case his child needs to stay in hospital. In the unfortunate event of Sam's death, his family will receive a lump sum cash payment of HKD7,000,000 to support their mortgage repayments and his children's education.

Mom chatting with son on the sofa; image used for HSBC Family Protector.

Tom is a 30-year-old professional who is living with his 65-year-old mother. He wants to make sure his mother is well protected financially in the unfortunate event of his death or health challenges. Tom decides to purchase the HSBC Family Protector basic plan which gives him life protection, and extend his cover with the critical illness benefit, hospital cash benefit and accidental death benefit. The premiums for the 2nd to 4th month of his plan will be waived after his first month's payment if his additional benefits are approved together with his basic plan.
Benefits	Monthly premium	Sum insured / protection amount
HSBC Family Protector basic plan	HKD156.4	HKD2,500,000
Critical illness benefit	HKD45.5	HKD500,000
Hospital cash benefit	HKD50.0	HKD800 per day
Accidental death benefit	HKD22.9	HKD1,250,000 (50% of his basic plan coverage)
Total monthly premium	HKD274.8	N/A

Tom is a 30-year-old professional who is living with his 65-year-old mother. He wants to make sure his mother is well protected financially in the unfortunate event of his death or health challenges. Tom decides to purchase the HSBC Family Protector basic plan which gives him life protection, and extend his cover with the critical illness benefit, hospital cash benefit and accidental death benefit. The premiums for the 2nd to 4th month of his plan will be waived after his first month's payment if his additional benefits are approved together with his basic plan.
Benefits	HSBC Family Protector basic plan
Monthly premium	HKD156.4
Sum insured / protection amount	HKD2,500,000

Benefits	Critical illness benefit
Monthly premium	HKD45.5
Sum insured / protection amount	HKD500,000

Benefits	Hospital cash benefit
Monthly premium	HKD50.0
Sum insured / protection amount	HKD800 per day

Benefits	Accidental death benefit
Monthly premium	HKD22.9
Sum insured / protection amount	HKD1,250,000 (50% of his basic plan coverage)

Benefits	Total monthly premium
Monthly premium	HKD274.8
Sum insured / protection amount	N/A

If Tom is diagnosed with cancer, heart disease or stroke, he will receive a lump sum cash payment of HKD500,000 and daily hospital cash payments of HKD800 in case he needs to stay in hospital. If he unfortunately passes away due to an accident, his mother will receive a total cash payment of HKD3,750,000 to support her living costs and expenses - including HKD2,500,000 from the basic plan and HKD1,250,000 from the accidental death benefit.

A couple talking and laughing and drinking coffee; image used for HSBC Family Protector.

Lily has recently got married at age 36 and bought a flat with a mortgage with her husband. She wants to make sure her husband can continue living in the family home if anything happens to her. Lily decides to purchase the HSBC Family Protector which gives her life protection, and extend her cover with the cancer benefit. The premium for the 2nd month of her plan will be waived after her first month's payment if her additional benefit is approved together with her basic plan.
Benefits	Monthly premium	Sum insured / protection amount
HSBC Family Protector basic plan	HKD472.9	HKD7,000,000
Cancer benefit	HKD144.7	HKD500,000
Total monthly premium	HKD617.6	N/A

Lily has recently got married at age 36 and bought a flat with a mortgage with her husband. She wants to make sure her husband can continue living in the family home if anything happens to her. Lily decides to purchase the HSBC Family Protector which gives her life protection, and extend her cover with the cancer benefit. The premium for the 2nd month of her plan will be waived after her first month's payment if her additional benefit is approved together with her basic plan.
Benefits	HSBC Family Protector basic plan
Monthly premium	HKD472.9
Sum insured / protection amount	HKD7,000,000

Benefits	Cancer benefit
Monthly premium	HKD144.7
Sum insured / protection amount	HKD500,000

Benefits	Total monthly premium
Monthly premium	HKD617.6
Sum insured / protection amount	N/A

If Lily is diagnosed with cancer, she will receive a lump sum cash payment of HKD500,000. In the unfortunate event of Lily's death, her husband will receive a lump sum cash payment of HKD7,000,000 to support the mortgage repayments.

The stories are illustrative examples and for reference only.

Instant protection in 3 steps

Step 1: Select the amount of life coverage from HKD1,000,000 to HKD7,000,000 according to your needs.

Step 2: Select up to 4 additional benefits to extend the protection for you and your family.

Step 3: Answer a few questions to tell us about your health conditions and personal details.

Are you eligible?

Here's a checklist to see if you can apply. You'll need to:

be aged¹⁷ between 19 and 60 and
hold an existing HSBC HKD bank account or HKD credit card and
apply with the HKID you've used to open your HSBC account

How to open an HSBC bank account online with your mobile? See details

Please note, this plan is subject to eligibility restrictions on addresses in US, mainland China and Japan.

Please ensure that you can afford the total amount of premiums and relevant levy for the entire payment term of your basic plan and any additional benefits of your choice, and you will not be refunded the premiums paid if you surrender your policy.

Neither this plan nor any of its additional benefits have any cash or surrender value. Unless you exercise your cancellation right within the cooling-off period, you will not be able to access any funds from your policy by terminating or surrendering it. You should seek source from other sources of liquid assets or cash to meet your present or future liquidity needs.

Ready to apply？

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Frequently asked questions (FAQs)

Yes, you can. Each policy includes a cooling-off period during which you have the right to cancel the policy and obtain a full refund. The period refers to the earlier of the following:

21 calendar days after the delivery of your policy
21 calendar days after the delivery of a notice informing you about the availability of your policy

To cancel your basic plan or additional benefits, you can mail a signed written notice together with your policy to the following address within the cooling-off period:

HSBC Life (International) Limited

18/F, Tower 1, HSBC Centre,

1 Sham Mong Road,

Kowloon, Hong Kong

If your cooling-off period has expired and you want to cancel your basic plan or additional benefits before the end of your policy term, your basic plan or additional benefits will be terminated with no refunds.

No, your health condition will not affect the premiums. Once your policy is effective, the policy will stay valid (subject to premium adjustment every 10 years) till the age of 80. Age means the policy anniversary at which the policyholder or life insured reaches the specified age based on age at next birthday.

You can take out the child protection for all of your biological, step and legally adopted children, including the children you're expecting and planning to have in the future. The child protection covers your children who are aged 15 days to 18 years old. Age refers to the age your child will be on his or her next birthday.

Chat with us in real time using our Live Chat⁹ service if you have any questions about your application. Or you can send an email to ‘dfv.enquiry@hsbc.com.hk’ for further assistance.

Other frequently asked questions

Policy documents

Product Brochure This link will open in a new window

Premium Table This link will open in a new window

Policy Provisions This link will open in a new window

Critical Illness Benefit Policy Provisions This link will open in a new window

Cancer Benefit Policy Provisions This link will open in a new window

Hospital Cash Benefit Policy Provisions This link will open in a new window

Child Protection Policy Provisions This link will open in a new window

Accidental Death Benefit Policy Provisions This link will open in a new window

Manage your policy

Manage your policy online

Access your policy details anytime, anywhere on both your HSBC HK Mobile Banking app and our Personal Internet Banking webpage, so you can check your benefits, coverage, premium due dates and much more at your fingertips.

Log on to Personal Internet Banking

Learn more about managing your policy

Make a claim

Sometimes life doesn’t go according to plan and you’ll want to make an insurance claim as soon as possible.

Simply call our Tele-Consultants at (852) 3128 0122 who will assist you in preparing your relevant claim request(s).

Learn more about make a claim

^# This offer applies to both your basic plan and additional benefits after your first month's payment. You can only enjoy this offer if your additional benefits are purchased and approved together with your basic plan.

¹The total sum insured of all the pending and in-force applications or policies issued under HSBC Life (International) Limited ('HSBC Life') for each life insured subject to the simplified underwriting requirements shall not exceed HKD7,000,000 (for life insured aged 50 or below) or HKD3,500,000 (for life insured aged 51 or above). Please note, age refers to the age you'll be on your next birthday. The death benefit equals to the sum insured less outstanding premiums (if any). HSBC Life reserves the right to accept or reject any applications for the plan based on the information provided by the life insured during their application.

²Based on the sum insured of HKD1,000,000 of a non-smoking female who is 19 years old. Age refers to the age at the next birthday. The figure is subject to rounding adjustment. The actual amount of the premium is decided at the discretion of HSBC Life (International) Limited.

³Your HSBC Family Protector total monthly premiums, including the basic plan and additional benefits, will stay the same for the first 10 years, then the premiums will be adjusted every 10 years until your policy ends or until you reach the age of 80 - regardless of how the state of your health changes. Coverage can be up to age 80 with regular monthly premium payment. Please note, age refers to the age you'll be on your next birthday.

⁴'You' refers to the life insured of the basic plan.

⁵If any of your nominated beneficiaries fall under the relationship status of grandchildren, grandparents, stepchildren, step parents, step brother, step sister, cohabiting or non-cohabiting partner, you’ll be required to submit the relevant declaration or documents as proof of an insurable relationship between the life insured and the nominated beneficiaries. Please refer to the relevant declaration form for nominating a non-cohabiting partner or the form for all other relationships listed. For more information and requirements you can also visit our 'Love Bonds Us All' page.

⁶All your biological, step or legally adopted children who are aged 15 days to 18 years old. Age refers to the age your child will be on his or her next birthday.

⁷Childhood Cancer Facts and Figures, Children's Cancer Foundation

⁸ Disability' or 'disabilities' shall mean injury, sickness, disease or illness and shall include all diabilities arising from the same cause including any and all complications arising therefrom, except that where after 90 days following the latest medical treatment or consultation no further treatment for the said disability is required, any subsequent disability from the same cause shall be considered a separate disability.

⁹ Live Chat is available from 10:30am to 10pm, Monday to Friday (except public holidays).

¹⁰Based on the protection amount of HKD1,500,000 for the critical illness benefit of a non-smoking female who is 19 years old. Age refers to the age at the next birthday. The figure is subject to rounding adjustment. The actual amount of the premium is decided at the discretion of HSBC Life (International) Limited.

¹¹Leading Cause of all Deaths in 2017, HealthyHK, Department of Health HKSAR.

¹²Based on the protection amount of HKD1,600 per day of a 19-year-old female. Age refers to the age at the next birthday. The figure is subject to rounding adjustment. The actual amount of the premium is decided at the discretion of HSBC Life (International) Limited.

¹³The daily room rates range of a standard 5-bed room to a semi-private double room at the Hong Kong Adventist Hospital, as of June 2020. Room Rates / Deposit, Hong Kong Adventist Hospital

¹⁴You'll receive half of the daily cash payments if you're hospitalised in mainland China.

¹⁵Based on the basic plan sum insured of HKD7,000,000 of a 19-year-old female. The benefit payable for the accidental death benefit is an additional 50% of the basic plan sum insured, which is HKD3,500,000. Age refers to the age at the next birthday. The figure is subject to rounding adjustment. The actual amount of the premium is decided at the discretion of HSBC Life (International) Limited.

¹⁶The Mortality Trend in Hong Kong, 1986 to 2018, Hong Kong Monthly Digest of Statistics [November 2019]

¹⁷Age refers to the age you'll be on your next birthday.

^By choosing an Apple Watch as your reward, you will be committing to a 24-month interest-free instalment plan via your HSBC credit card. To borrow or not to borrow? Borrow only if you can repay!

HSBC Family Protector, including the basic plan and the additional benefits of your choice, is underwritten by HSBC Life (International) Limited ("HSBC Life") which is authorised and regulated by the Insurance Authority ("IA") to carry on long-term insurance business in the Hong Kong SAR. Please refer to the product brochure for detailed features and the policy provisions for the detailed terms and conditions.

HSBC Life is incorporated in Bermuda with limited liability, and is one of the HSBC Group's insurance underwriting subsidiaries. The Hongkong and Shanghai Banking Corporation Limited ('HSBC') is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent authorised by HSBC Life. This product is a product of HSBC Life but not HSBC and it is intended only for sale through HSBC in the Hong Kong SAR. Your benefit is subject to the credit risk of HSBC Life. Your premiums paid will form part of HSBC Life's assets. You do not have any rights or ownership over any of those assets. Your recourse is against HSBC Life only.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between HSBC and you out of the selling process or processing of the related transaction, HSBC is required to enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the above insurance product should be resolved between HSBC Life and you directly.

Get 75% off your first year premium

Apply online with promo code "DEFP09" to enjoy 75% off your first year premium (9-month premium waiver).

T&Cs apply .

Show your care with a protection plan

How does it work

Add medical and accidental death coverage of your choice

Critical illness benefit of HKD1,500,000 coverage with premiums as low as HKD1.7710 per day.

One protection with premiums as low as HKD3.26 per day to cover all of your children6, including any children in planning.

Daily hospital cash payments of HKD1,600 with premiums as low as HKD4.0812 per day.

Additional 50% of your basic plan coverage with premiums as low as HKD0.2915 per day.

Critical illness & cancer protection

Child protection

Hospital cash benefit

Accidental death benefit

See how people around you are being protected

Sam, a working dad, non-smoker - 'I am the father of a 3-year-old girl and am expecting a second child with my wife. I want my family to be taken care of in case the unexpected happens.'

Tom, a young professional, non-smoker - 'I'm single, living with my elderly mum. I want her to be taken care of if something were to happen to me.'

Lily, newly married, non-smoker - 'I've recently got married and just bought a flat with a mortgage. I want to make sure my husband can continue living in the family home if anything happens to me.'

Instant protection in 3 steps

Are you eligible?

Ready to apply？

I'm a Personal Internet Banking customer

Frequently asked questions (FAQs)

What if I change my mind after purchasing the policy? Can I cancel my basic plan or the additional benefits?

Will my health condition affect the premiums after the policy is effective?

If I am expecting a baby, can I purchase the child protection for him/her?

What if I have question about my application?

Policy documents

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Manage your policy

Manage your policy online

Make a claim

End Notes

Critical illness benefit of HKD1,500,000 coverage with premiums as low as HKD1.77¹⁰ per day.

One protection with premiums as low as HKD3.26 per day to cover all of your children⁶, including any children in planning.

Daily hospital cash payments of HKD1,600 with premiums as low as HKD4.08¹² per day.

Additional 50% of your basic plan coverage with premiums as low as HKD0.29¹⁵ per day.