Voluntary health insurance

HSBC Premier Elite or Premier customer?

Contact your Premier Elite Director or Relationship Manager. HSBC Premier customers can also call us on (852) 2233 3322.

Other customers

Call us on (852) 2233 3130. Lines are open 11:00am to 7:30pm, Mondays to Fridays except public holidays.

Name of VHIS Provider: HSBC Life (International) Limited

VHIS Provider Registration Number: 00042

Effective Date of Registration: 29 May 2020

Yes, this is a VHIS-certified plan. You may be eligible for a tax deduction if you meet all of the following requirements:

• the policyholder or their spouse is a personal income taxpayer
• the insured person is the policyholder or their 'specified relative' as defined under the Inland Revenue Ordinance (Cap. 112)
• the insured person is a Hong Kong resident*

* This includes those who hold a Hong Kong Identity Card; biological, step or legally adopted children aged under 11 whose parents hold a Hong Kong Identity Card even if the child does not. For detailed definitions, please refer to the Inland Revenue Ordinance (Cap. 112).  You can also seek independent tax advice for more information or visit the Inland Revenue Department website.

The maximum tax deductions you can claim for premiums paid is HKD8,000 per insured person. For example, if you have four insured persons enrolled under your approved plan, you can claim up to HKD32,000 (HKD8,000 x 4) as a policyholder.

Please note that this should not be taken as tax advice. If you have questions about tax, please seek independent tax or legal advice.

Yes, you can by submitting a written request before the deadline on your renewal notice.

No underwriting will be needed upon the policy renewal if you want to:

• change from a Flexi Plan to a One Plan
• increase your deductible amount
• downgrade your plan level (for example, from Diamond to Platinum)

However, underwriting is required and we may ask you a few questions before approving a change if you want to:

• decrease your deductible amount (eg from HKD50,000 to HKD16,000)
• upgrade your plan level (eg from Silver to Gold)

Your application for an HSBC VHIS policy is subject to underwriting.

We may offer a standard premium rate, impose additional premium and/or apply case-based exclusions. We may postpone or decline your application based on factors, material facts and information about the proposed insured person such as their:

• medical history and condition
• place or places of residence

If we haven't met your expectations, please tell us. You can call us on (852) 2583 8000 or (852) 3663 5911 (for Diamond Plan only), or fill in an online form.

To learn more about how we'll work to resolve your complaint, please visit our Important information page.

For other enquiries and lodging complaints, please visit:

VHIS Office of the Health Bureau for information on VHIS products and compliance with the VHIS code of practice

Inland Revenue Department for more details on tax deduction eligibility under the VHIS scheme and how to claim a tax deduction

Insurance Authority for more on the general conduct of insurance companies and intermediaries

Only one Policy Holder is accepted under each VHIS application.

Please note the following:
Policy Holder should be the proposed Insured Person of the policy, unless the application is for “Family Members” of the Policy Holder. “Family Member(s)” refers to the Policy Holder or the Insured Person, spouse or partner of the Policy Holder, child of the Policy Holder or the Policy Holder’s spouse or partner (including any stepchild and legally adopted child), parents of the Policy Holder or the Policy Holder’s spouse or partner (including any stepparents and legally adoptive parents), siblings of the Policy Holder or the Policy Holder’s spouse or partner (including any stepsiblings and legally adoptive siblings), grandchild of the Policy Holder or the Policy Holder’s spouse or partner (including any step-grandchild and legally adopted grandchild), or grandparents of the Policy Holder or the Policy Holder’s spouse or partner (including any step-grandparent and legally adoptive grandparents).

Subject to the approval of HSBC Life at its discretion, the Policy Holder may transfer the ownership of this Policy by completing the prescribed form and sending it to HSBC Life.  HSBC Life shall consider application of transfer of ownership at the time of Policy renewal without any administration charge to the Policy Holder or transferee. The change of ownership shall not be effective until HSBC Life has approved the change and notified in writing to the Policy Holder and transferee. From the effective date of the change of ownership, the transferee shall be treated as the Policy Holder, and the absolute owner of this Policy and be responsible for the payment of the premiums, including any outstanding premiums. 

HSBC Life shall not reject any application by the Policy Holder for the transfer of ownership to:
(a) the Insured Person if they've reached the age of 18 years;  
(b) the parent or the guardian of the Insured Person if they're a Minor; or,
(c) any person whose familial relationship with the Insured Person is accepted by HSBC Life according to its prevailing underwriting practices which are readily accessible by the Policy Holder.

Meanwhile, the Policy Holder may nominate a person to be the successive Policy Holder of the VHIS Policy in the event of their death. If the Policy Holder dies, but has not named a successive Policy Holder for this Policy or the named successive Policy Holder refuses the transfer, the ownership of this Policy shall be transferred to :
(a) the Insured Person if they've reached the age of 18 years; or,
(b) the parent or the guardian if the Insured Person is a Minor. If the parent or the guardian refuses the transfer, the ownership of this Policy shall be transferred to the administrator or executor of the Policy Holder’s estate.

The transfer of ownership of the VHIS Policy in accordance with the above shall be conditional upon HSBC Life, subject to the approval of HSBC Life at its discretion including but not limited to having received satisfactory evidence of the Policy Holder’s death, the satisfaction of customer due diligence. The change of ownership shall not be effective until HSBC Life has approved the change.

Please note the following:

1. Successive Policy Holder must (i) have attained age 18 but not older than 80 at the time when they become the Policy Holder of the policy, and age shall mean their attained age, and (ii) Successive Policy Holder must be a “Family Member” of the Policy Holder. “Family Member” refers to the Policy Holder or the Insured Person, spouse or partner of the Policy Holder, child of the Policy Holder or the Policy Holder’s spouse or partner (including any stepchild and legally adoptive child), parents of the Policy Holder or the Policy Holder’s spouse or partner (including any stepparents and legally adoptive parents), siblings of the Policy Holder or the Policy Holder’s spouse or partner (including any stepsiblings and legally adoptive siblings), grandchild of the Policy Holder or the Policy Holder’s spouse or partner (including any step-grandchild and legally adoptive grandchild), or grandparents of the Policy Holder or the Policy Holder’s spouse or partner (including any step-grandparent and legally adoptive grandparents).
2. Only one successive Policy Holder can be appointed under each policy. Same Successive Policy Holder can be appointed in more than one policy.
3. Designation or change of successive Policy Holder can only be made when the Policy Holder is still alive.
4. The Policy Holder shall remind the successive Policy Holder that they shall (i) inform HSBC Life immediately of the death of the Policy Holder and (ii) provide satisfactory evidence to HSBC Life, within 90 days immediately after the death of the Policy Holder. HSBC Life will not notify a successive Policy Holder of their appointment and it is the responsibility of the original Policy Holder to actively inform the successive Policy Holder of their designation and to ensure that HSBC Life is notified of the Policy Holder’s death within 90 days.
5. Successive Policy Holder may have legal, accounting and/or tax consequences as a result of acquiring policy ownership. Before signing and submitting this form to designate/change a successive Policy Holder, the Policy Holder should inform the successive Policy Holder of this decision, allow them to carefully study the terms of the policy so that they could make their own independent judgment on whether the premium payment obligations and other obligations under the policy are acceptable to and can be met by them. HSBC Life shall neither be responsible for nor liable to provide any legal, accounting and/or tax advice. The Policy Holder and successive Policy Holder should consult their own independent legal, accounting and/or tax advisors as appropriate. HSBC Life does not assume any responsibility for whether any Successive Policy Holder can claim any tax deductions for any premium payments in the future.
6. By signing and submitting this form to HSBC Life, the Policy Holder warrants and represents that the successive Policy Holder is eligible to act in such role. HSBC Life shall not assume any duty or be responsible to verify or be responsible for the validity or legality of any designation of successive Policy Holder. HSBC Life shall not assume or be regarded to assume any responsibility or liability in relation to any designation of successive Policy Holder.
7. The acceptance of the request for designation of successive Policy Holder is at HSBC Life’s sole and absolute discretion and subject to terms and conditions as HSBC Life shall determine from time to time.
8. The new designation of a successive Policy Holder will automatically revoke any existing designation of a successive Policy Holder in a policy.