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HSBC HK Mobile Banking App - Lite Mode

Simple to use. Easy to learn.

Bank anytime, anywhere

Simple grid view, essential functions, better chat and call support for your day-to-day banking needs

See how to switch to Lite Mode

Features of Lite Mode

All essential functions

  • View your account(s) and transaction history
  • Request transaction details (only applicable to HKD Passbook Savings account)
  • Transfer funds between your local HSBC accounts
  • Make a bill payment
  • Set up time deposits
  • Deposit cheques via mobile
  • Access eStatements and eAdvices
Learn how to use Lite Mode

Personalised mobile banking experience

  • Customise your settings
  • Get support
  • Explore more products and services
Learn how to use Lite Mode

Consolidating your Passbook Account is easier than ever

  • Consolidate your Passbook Account to an Integrated Account with just a few taps via the HSBC HK App
  • Your existing balance, outward autopay and standing instructions and more will be moved over1
  • No need to visit a branch, fill out any forms, or submit any documents
Learn how to consolidate your Passbook Account

How to switch to Lite Mode

Here's how to do it if you're on the HSBC HK App and using the large font size setting on your mobile device. 

Step 1. Open the HSBC HK App

 

A message will pop up asking if you're looking for a simpler banking experience.

Step 2. Select 'Try Lite Mode now'

You can also choose to stay in Full Mode.

Switch modes at any time in 'Profile' 

Step 1.Select the menu icon, then the profile icon.

Step 2. Find 'Settings and preferences', and select 'General'.

Step 3. Choose 'App mode', then 'Lite Mode' and 'Confirm'.

One touch and you're in

With the HSBC HK Mobile Banking app (HSBC HK App), you can manage your everyday banking needs anytime, anywhere. Start with Lite Mode for a streamlined, easy-to-use, mobile banking experience.

Download on the App Store click here to Download on the App Store This link will open in a new window Get it on Google Play click here to Get it on Google Play This link will open in a new window

Awards

HSBC won the "Financial Inclusion Initiative of the Year - Hong Kong" at the Asian Banking & Finance Retail Banking Awards 2023.

Frequently asked questions

What is Lite Mode? 

Is Lite Mode a separate app from HSBC HK App? 

What if I need to do things that are not available in Lite Mode? 

How can I register for Personal Internet Banking if I have an HSBC HKD account but not an ATM PIN or a phone banking PIN? 

Important information

Security tips 

  • For iPhone/ iPad from the App Store, download the app from the App Store.For Android download the app from Google Play (pre-installed on your phone) or the HSBC website.
  • Update your device's operating system diligently and make sure you always have the latest version of our app.
  • Set up auto-lock and create a passcode to protect your device.
  • Do not leave your device unattended and always log off completely when you are finished banking.
  • Do a factory reset to wipe the data on your old device before you donate or resell it.
  • If you lose your device, please let us know immediately.
  • When using Wi-Fi, only use trusted Wi-Fi networks and enable security protection.

Please visit hsbc.com.hk/help/online-and-banking-security/ for more security tips. 

Notes

  1. Please note that some merchants may require you to notify them separately about amending the DDA. If applicable, please contact the merchants to confirm.
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